This is just a small selection of customer letters that we receive on a daily basis. Small tokens of appreciation are always very warmly received, Thank you!
Richard,
Thank you for all your hard work and kind words. Thank you for your speed that you have dealt with Brian’s last days in our world. For this you have my families and my gratitude.
Many thanks,
Andrea
Dear Richard,
Just a short note to say thank you for arranging the funeral for us. The service was perfect for so few mourners and the Minister's words were very comforting. The flowers were lovely and everyone was sympathetic, helpful and friendly.
I apologise for my earlier mistrust. I couldn't have asked for better.
Maureen
Richard,
As we have conducted all the arrangements for the above funeral by E-Mail, I will also finalise the matter in the same way.
From ringing you up just before Christmas to the discussions made with Alisa to make the necessary arrangements, to the actual funeral today. Every element of our contact with your company has been supportive and faultless.
On behalf of my family, 'Thank You Very Much' and best wishes to you all in the coming year.
Adrian
Richard, John and all at DFS,
I just wanted to wish you a Happy New Year and thank you for all your hard work at the time you took over my father’s funeral arrangements. Richard, you were so lovely and helpful – And John, you were charming at the service. You made a remarkable difference to the whole process.
Natalie
Dear Richard & Staff,
Your support and comfort shown to us with the loss of our son was much more than we expected. You where so considerate and patient with us, something we will never forget.
The funeral itself was a great tribute to his life, and we felt that both the service and professionalism carried out by yourself and your staff helped us through this difficult time.
You will always be in our hearts
Raymond and Jill
Dear DFS
Many thanks for the funeral you provide for us on Thursday. Dad’s instructions were carried out to the letter with both great sympathy and professionalism.
Well done and Thank you,
Roger
Dear Richard & Team,
Thank you for the way in which you helped us repatriate our dear sister back home, if it was not for the way in which you took care of her and the price you charged, we could have never have achieved such a fitting farewell.
God bless you all,
Bishop Blair
Dear Richard,
I was very sceptical in using a low cost funeral service from the internet and was advised against it by others, however, I have to say that you and your staff gave us exactly what we wanted AND at under £1500 cheaper than the so called professional companies.
On the day you where professional and caring, which meant so much to us.
Thank you,
Gene
Dear Richard & Staff
Thank you for the way in which you dealt with Jeans funeral on our behalf. Over the years my staff and I had become very fond of her and she had become part of the family.
We have dealt with other services before yours, but never realised just how the standards differ. From the moment you collect her that night till the funeral you and your staff where so professional and caring.
I would truly recommend you to anyone.
Ava Golding – Golding Nursing Home
Dear Richard,
I wanted to just say thank from both myself and Gina for the way in which you dealt with my Mother’s Funeral. It was both dignified and sensitively done - I will have no hesitation in recommending your services to friends and patients alike.
Dr. Howard Lane
Richard
We just wanted to say thank you for all you help during this difficult time. Your kindness and empathy have been most appreciated